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    Cancellation and Rescheduling Policy
    Coaching Sessions
    Plan your coaching sessions with flexibility and assurance. You may cancel or reschedule your session up to 24 hours in advance without penalty. Please email your booked athlete with your name and session details for cancellation or rescheduling. Note that cancellations made within 24 hours of the session or no-shows will forfeit the session. In exceptional circumstances, we may offer a one-time waiver at our discretion.
    Clinics
    We value your event experience. You have the option to cancel your clinic booking up to 24 hours before the event for a full refund. Please email us with your name and ticket details for cancellation. If an athlete reschedules the event and you choose not to attend the rescheduled session, the transaction fee remains non-refundable. In cases of rescheduling by the athlete, we will endeavor to provide an alternative session that suits your schedule.
    Special Considerations
    In the event of an emergency or unforeseen circumstances, please reach out to our support team at support@theoffseason.io. We will review each situation individually and strive to accommodate where possible.
    Service Provider Cancellations
    If we need to cancel a session or event, we will inform you as soon as possible and offer a rescheduled session or a suitable alternative.
    Remember
    Our cancellation and rescheduling policies are designed to respect both your time and ours, ensuring the highest quality of service.
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